Author Archives: Jordyn Fields

Zendesk AI

Link to project: https://www.zendesk.com/service/ai/ https://www.zendesk.com/service/ai/ai-agents/ Role: Lead Digital Producer Project scope: Create a net new Zendesk AI and AI Agents pages to be aligned with the brand refresh concept. Update IA and messaging to meet the new positioning of the Zendesk AI product. New page was required to be completed by October to align withContinueContinue reading “Zendesk AI”

Zendesk brand refresh

Link to work: https://www.zendesk.com/ https://www.zendesk.com/service/ Role: Program manager Project summary: Zendesk was undergoing a brand refresh, completely changing all aspects of the previous brand to create a brand worthy of a maturing company. This included: a new color palette, typography, imagery style, illustration style, the inclusion of animation and a new company positioning. The newContinueContinue reading “Zendesk brand refresh”

‘It’s Good Quality’: Northeast D.C. Indian Restaurant The Dream Of Two Immigrants

INDIGO. It’s a blend of the words Indian Food on the Go, just like how owners Dinesh and Nidhi Tandon have blended Indian culture into their American life. Outside INDIGO is a picture Dinesh created. He said, “I told [the artist] to blend the two flags together: [the] Indian flag and the American flag that represents ourContinueContinue reading “‘It’s Good Quality’: Northeast D.C. Indian Restaurant The Dream Of Two Immigrants”

How the A Building Takeover Made Me Finally Feel Like A Bison

After nine days of a student takeover, the Mordecai Wyatt Johnson Administration Building (A building) will reopen for normal function. It was announced at a press conference this afternoon that President Wayne A.I Frederick and the Board of Trustees signed off on eight of the nine demands presented by the student group HU Resist (replayContinueContinue reading “How the A Building Takeover Made Me Finally Feel Like A Bison”